Privacy Policy

Privacy Policy

Introduction

Welcome to https://denver-adolescent-and-teen-therapy.denvermentalhealthcare.com (hereafter referred to as “Denver Adolescent and Teen Therapy” or “we”). We are dedicated to maintaining the privacy and security of your personal information when you use our website, applications, services, and products. This Privacy Policy outlines how we collect, utilize, and safeguard your data in accordance with various international privacy laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This privacy policy covers all aspects of our digital presence, including our official website, mobile applications, online services, and any other features or tools we offer through these platforms. It is important to emphasize that this policy does not extend to third-party websites, applications, products, or services linked to or from our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such external resources.

Processing Activities

This policy outlines the practices for various user interactions:

  1. Authorized User Activities: If you use our applications and services as an authorized user, we will collect and process your personal information to provide access, ensure account security, and personalize your experience.
  2. Website Visitors: When you visit our websites associated with this Privacy Policy, we may gather data about your interaction, including pages visited, time spent on each page, and any search queries performed.
  3. Communication: We may contact you via emails, calls, or text messages (SMS) for various purposes, such as sending newsletters, providing service updates, or offering support. Your consent to receive such communications is voluntary and can be withdrawn at any time.

Personal Data Collection

We collect diverse types of personal data, including:

  • Account Information: This includes your user name, login ID, and password used to access our services.
  • Payment Information: Credit or debit card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Data related to your account balance, payment history, and financial transactions.
  • Purchase Information: Details about products or services purchased from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device ID, and advertising IDs.
  • Location Data: Information about your geographical location when you interact with our applications.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms as permitted by their privacy settings.
  • Product Information: Details about products or services of interest that you view or purchase on our websites.

We obtain this data through direct user input, tracking technologies, and third-party sources, ensuring compliance with relevant data protection laws.

Cookies

Cookies are small text files stored on your device by our applications to enhance your browsing experience and gather analytics. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable core functionalities like login, account management, and secure transactions.
  • Preference Cookies: They remember your preferences, such as language settings or content formatting.
  • Analytics Cookies: Used to collect aggregated data about how users interact with our platform, helping us improve services and features.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we securely delete or anonymize your data.

Security Measures

Denver Adolescent and Teen Therapy implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transfers between your device and our servers are encrypted to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist in data processing while adhering to strict security protocols.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or 13, depending on your jurisdiction). We do not knowingly collect or solicit personal information from children. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access and Rectification: The right to access and request corrections or updates to your personal information.
  • Erasure and Restriction: Requesting the deletion or restriction of processing for your data in certain circumstances.
  • Data Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory decisions based on such objections.
  • Privacy Appeals/Complaints: The right to lodge a complaint with a supervisory authority or contact our privacy team directly.

To exercise these rights, please reach out to our privacy team at the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified through our website, and updated versions will be posted here. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries related to privacy, data access requests, unsubscribe requests, or general questions, please contact us:

  • Email: contact@denver-adolescent-and-teen-therapy.denvermentalhealthcare.com
  • Address: [Provide physical address]

We appreciate your trust in sharing your personal information with Denver Adolescent and Teen Therapy. This Privacy Policy was last updated on [Date].